Privacy Policy

Overview

At Rock & Pond Consulting ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rockandpondconsulting.com and use our services.

Information We Collect

Information You Provide

When you contact us through our website, we collect:

• Name
• Email address
• Company name and size
• Phone number (optional)
• Message content
• Preferred contact method

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and approximate location
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website
• Click and navigation patterns

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide consulting services
• Communicate with you about our services
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations
• Prevent fraud and ensure website security

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for basic website functionality, including form submissions and preference storage.

Analytics Cookies

We use Google Analytics to understand how visitors use our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Managing Cookies

You can control cookies through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect website functionality.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in these circumstances:

• Service Providers: Third-party vendors who help us operate our website and business (e.g., email services, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured, machine-readable format
• Restriction: Request restriction of processing under certain conditions

To exercise these rights, please contact us at contact@rockandpondconsulting.com

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy regularly.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: